1st Class London, Chauffeur Driven Car Hire Services, Terms of Business

1st Class London Chauffeurs provide chauffeur driven luxury car hire services across London and the UK, we endeavour to delight all clients through our commitment to total customer satisfaction, Our Chauffeurs will always go out of their way to ensure that your satisfaction is total and would never knowingly let you down, expose you to risk or danger or disregard your right to privacy, we are obliged however to provide you with formal terms and conditions, before booking a journey with us you are requested to read and accept our "Terms of Business" below

Performance of the Services

3.1 We aim to perform our Services to the highest of standards. Please contact us if you have any issues, complaints, praise or suggestions.
3.2 Our chauffeurs will, unless agreed otherwise with you, wear at a minimum a shirt collar and tie, a smart formal suit or chauffeurs uniform to perform the Services.
3.3 Our chauffeurs will use their own judgement to drive at reasonable speeds in relation to the law, prevailing road type and conditions and you may not ask our chauffeur to exceed the speed limit under any circumstances.
3.4 Unless we have agreed with you that a particular route should be used, our chauffeur may use any route to a destination that in his opinion is the best and most convenient route for driving whether or not it is actually the shortest route.
3.5 Each Vehicle is only insured for us and our chauffeurs. No other person may drive the Vehicle under any circumstances.
3.6 We will use reasonable endeavours to commence the Services at Pick-up Time but time is not of the essence and you must accept performance and pay the Price provided that the Services commence within 60 minutes of the Pick-up Time. Should we fail to commence the Services within 60 minutes of the Pick-up Time for reasons within our reasonable control, you have the right to terminate the Agreement for that Booking and you will receive a full refund of any advance payment and deposit that you have paid to us but we shall have no other liability to you.
3.7 We have no responsibility or liability to you for any delay in arriving at any destination for any reason after leaving the Pick-up Address.